Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last updated: March 2, 2026

BeautyHub ("we", "our", or "us") operates the BeautyHub mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

  • Name, email address, and phone number
  • Account credentials (password, stored securely using encryption)
  • Profile information you choose to provide

Appointment and Service Data

  • Appointment bookings, dates, times, and service selections
  • Invoice and payment records
  • Loyalty program participation, points, and tier status
  • Notes or messages you include with bookings

Device and Usage Data

  • Device type, operating system, and app version
  • Push notification tokens (for sending you notifications)
  • General usage analytics to improve our Service

Biometric Data

If you enable biometric login (fingerprint or face recognition), your biometric data is processed entirely on your device by the operating system. We do not collect, store, or transmit any biometric data to our servers.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process and manage appointment bookings
  • Generate and track invoices and payments
  • Operate our loyalty rewards program
  • Send push notifications about appointment updates, invoices, and loyalty rewards
  • Provide real-time updates on booking status changes
  • Improve and optimize our Service
  • Respond to your inquiries and support requests

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With salon businesses: When you book an appointment, the salon receives your name, contact details, and appointment information to provide the service.
  • Service providers: We use trusted third-party services for hosting, analytics, push notifications (Firebase Cloud Messaging), and real-time communication (Pusher). These providers only access data necessary to perform their functions.
  • Legal requirements: We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Storage and Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and token-based authentication. Your data is stored on secure servers. While no method of transmission over the internet is 100% secure, we strive to protect your personal information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your account and personal data
  • Opt out of push notifications through your device settings
  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Services

Our Service uses the following third-party services:

  • Firebase Cloud Messaging: For push notifications
  • Firebase Analytics: For anonymous usage analytics
  • Pusher: For real-time updates and notifications

Each of these services has its own privacy policy governing the data they process.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: